MahaPump E-Wallet Payment Policy

Last updated: October 12, 2025

Welcome to MahaPump.Com — a digital platform 100% owned and operated by DomEx Tradlink, the dedicated trading and export arm of StenJaan Global Group. Our E-Wallet Payment Facility is designed to offer a secure, efficient, and seamless payment experience for our entire ecosystem of users.

Who Can Use the E-Wallet?

The E-Wallet Payment Facility is available to:

• • • Customers
    • Sellers/Vendors
    • Registered Members
    • Affiliate Retailers & Whole Sellers
    • Dealers & Distributors
    • Sales Partners & Affiliate Sales Partners
    • Registered Supply Chain Partners
    • Other associated members of our Group and Associate Companies

All individuals or entities listed above are collectively referred to as “E-Wallet Users.”

How the Fuel E-Wallet Works

• • • Upon registration, users automatically become eligible to use the E-Wallet.
    • The email used during registration becomes your Registered Email and cannot be changed.
    • Bank details can be registered once. Corrections are allowed via email before verification.
    • Once verified by our team, bank details cannot be modified.
    • Wallet recharge is accepted only via RTGS, NEFT, IMPS, or BHIP UPI. We do not accept cash, use agents, or third-party payment gateways.
    • Payments reflect in your wallet within 10 to 60 minutes, depending on bank and server traffic.
    • Wallet balance can be used for:
      • • • Purchases at MahaPump’s as well as DomEx Tradlink and StenJaan Global Group’s any of the online and offline outlets
    • Withdrawals are processed within 1 to 24 hours via bank transfer.
    • No service charges for recharge or withdrawal.
    • Wallet balance cannot be transferred to other bank accounts or wallets.

Wallet Balance Structure

Your wallet balance is divided into two parts:

Part	Description	Withdrawal Eligibility
Part 1	Amount recharged by you	Can be withdrawn anytime
Part 2	Rewards via schemes, cashback, royalty, bonus, commission	Cannot be withdrawn (except for eligible commissions to employees/sales partners)

You will receive a notification at the time of withdrawal indicating the source of the balance.

Security & Account Management

• • • If you face issues with your registered email, notify us immediately at legal@mahapump.com. We will lock your email and suspend wallet transactions.
    • If your account encounters any issue, inform us promptly. Your wallet will be suspended and reactivated within 1 to 72 hours upon resolution.
    • Suspicious activity may lead to immediate suspension. Our team will contact you via your registered email or mobile.

Continuous Updates

Our E-Wallet system is continuously evolving. Terms and conditions may change, and updates will be posted on this page. We encourage users to review this policy regularly.

Need Help?

For any queries or concerns related to your E-Wallet, please contact us at:

Email: legal@mahapump.com